Privacy Policy

We collect a few categories of information:

• Account information — your name, email address, and password when you create an account.
• Sleep and assessment data — your Insomnia Severity Index responses, nightly sleep logs (bedtime, wake time, awakenings, and quality ratings), and the sleep efficiency, wellness, and progress scores calculated from them.
• Payment information — handled directly by our payment processor. We receive confirmation that a payment succeeded, not your full card number.
• Usage and device information — IP address, browser type, and general activity on the site and in the app, collected through standard analytics.
• Communications — anything you send us through the contact form or support email.

• To build and adjust your CBT-I program week to week
• To calculate your sleep efficiency, wellness score, and progress trends
• To provide customer support and respond to your requests
• To send service-related messages and, if you opt in, occasional sleep tips
• To maintain, secure, and improve the product
• To comply with legal obligations

We do not sell your personal information or health data. We do not use your sleep logs or assessment answers to target advertising, to you or anyone else, on this site or off it.

We share information only in these situations:

• With service providers who host our infrastructure, process payments, send email, or provide analytics — bound by confidentiality obligations and only given what they need to do that job.
• When required by law, such as a valid subpoena or court order, or to protect the rights, safety, or property of Somnera or our users.
• In connection with a merger, acquisition, or sale of assets — you'd be notified before your information is transferred and becomes subject to a different privacy policy.

We never sell your information to data brokers.

We use encryption in transit, access controls, and standard infrastructure security practices to protect your information. No system is 100% secure, and we can't guarantee absolute security — but protecting sleep and health data is treated as a priority, not an afterthought.

We keep your information for as long as your account is active. If you close your account, we delete or anonymize your personal and health information within a reasonable period, except where we're required to retain it longer by law or for legitimate business purposes like fraud prevention or dispute resolution.

• You can access, correct, export, or delete your sleep and account data through the app, or by emailing privacy@somnera.ai.
• You can unsubscribe from marketing emails at any time using the link in any email we send.
• If you're a California resident, you have rights under the CCPA to know, delete, and opt out of the sale or sharing of your personal information — which, as noted above, we don't do. Residents of other states with similar privacy laws have comparable rights; contact us to exercise them.

The marketing site uses basic analytics cookies to understand traffic and improve the site. We don't use third-party advertising trackers, and analytics data is not linked to your health information from the app.

Somnera is intended for adults and is not directed to children under 18. We don't knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we'll delete it.

If we make material changes to this policy, we'll update the "last updated" date above and, where the change is significant, notify you by email or in the app before it takes effect.

Questions about this policy or your data can be sent to privacy@somnera.ai.